Some other eyes...
We all know the feeling of dread that arises when we have an overwhelming number of tasks to complete. Depending on the individual, it can manifest in various ways, such as a tight chest, rapid breathing, or a shorter fuse. However it manifests for you, we often need to remember that when things are piling up and success appears unattainable, we have a team ready and willing to help.
I’ve been reading and listening to Adam Grant’s book Hidden Potential. I’ve come to enjoy this dual approach to books. I’ll listen in the car or while walking around the field during our daughter’s soccer practice. Then, I might return to the physical copy to reread certain parts or catch something I wasn’t fully paying attention to while listening. A couple of weeks ago, I was driving across town to give my “10 Rules” talk to the Minnesota Golf Course Superintendents Association when I heard the quote above, which was the epigraph for Hidden Potential’s chapter 8: “Mining for Gold.”
The quote struck me immediately because it fit so perfectly into my talk. When I reached the venue, I looked it up and put it on a slide as part of Rule #7–Be a Leader.
In times of stress, it can be easy for those in leadership positions to feel we must solve every problem ourselves. The chips are down, a result is expected, and we think we’re the only ones with the knowledge and ability to attain it. But over and over, I’ve found this just isn’t true. And over and over, when things get tight, I have to remind myself, “I don’t need to solve all of this myself.”
During those times, I have found it effective to reach out to the team, explain the problem that needs solving or the task needing completion, and allow them to propose a way forward. Depending on the issue's complexity, I will adjust the level of my involvement. If the problem is simply an overlooked task, I may request it be completed. However, if the issue is more complicated, I might ask the team to take some time to consider potential solutions, after which we can come together to discuss our options.
The higher we climb the organizational ladder, the stronger the urge we may feel to address every problem on our own. Instead of being overwhelmed by this impulse, remember the collective intelligence inherent in every team. No matter who you are or what level you’ve reached, it is difficult for one person’s intellect to match the brainpower of the entire team. As the quote suggests, they will notice things you might overlook, and those insights can enhance your decision-making skills. This doesn’t just make those skills easier; it improves them.
Remember that together, we can navigate even the most complex challenges and emerge stronger. When a challenge arises, embracing the strength and intelligence of our teams can transform these daunting moments into opportunities for collaboration and growth. By recognizing that we don’t have to shoulder every burden alone, we open ourselves to diverse perspectives and innovative solutions that can enrich our decision-making. Effective leadership fosters an environment where everyone feels valued and empowered to contribute.